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Leo Academy of Hospitality and Tourism Management
(Affiliated to Osmania University / Board of Intermediate / Acharya Nagarjuna University, Govt. of TS.)

HSRT

What is “Hunar Se Rozgar”?

The Ministry of Tourism has launched Skill Development Program called “HUNAR SE ROZGAR” under the scheme of “Capacity Building for Service Providers”, as a part of the Suo-Motu initiatives.

Effective from 1st April 2016, the program is aimed for students with no financial means to acquire skills facilitative to employment.

Courses offered under HSRT:

Multi Cuisine Cook →
Education Qualification :Minimum 8th Grade Pass
Duration : 500+ 200 Hrs On Job training
Eligibility : 18 to 28 years
Stipend : Rs. 2000/-
Syllabus
Arranging for Food Resources Achieving customer satisfaction through Customer-centric Service
Maintaining Inventory Control Achieving customer satisfaction by displaying professional etiquettes
Ensuring Efficient use of Resources Services and facilities specific to age/ gender special needs
Directing kitchen helper for initial preparation IPR and Copyright
Cooking vegetarian and non-vegetarian food items Hygiene and Cleanness
Customizing food items as per consumer's requirements Safety standards and procedures and work hazards
Expediting and ensuring quality control Basic knowledge of a Foreign / State Language
Interacting with superiors and colleagues
After completing this program, participants will be able to: →
  • Arrange and manage food resources in the kitchen
  • Cook variety of food
  • Communicate with customer and colleagues
  • Maintain customer- centric service orientation
  • Maintain standard of etiquette and hospitable conduct
  • Follow gender and age sensitive service practices
  • Maintain IPR of organization and customers
  • Maintain health and hygiene at workplace
  • Maintain safety at workplace
  • Learn a foreign / local language
Food & Beverage Service Steward →
Education Qualification :10th Pass
Duration : 300+ 200 Hrs On job Training
Eligibility : Above 18 years
Stipend : Rs. 1500/-
Syllabus
Identifying Service area and resources required Achieving customer satisfaction through customer centric service
Preparing and rechecking the service area Etiquette
Greeting Customers Achieving customer Satisfaction by being professional
Order Taking Services and facilities specific to age/ gender/ special needs
Serving Food and beverage How to behave with women at workplace
Cleaning Tables and side board after dining IPR and Copyright
Presenting bill Cleanliness
Receiving Payment Hygiene
Spotting Customer Service Issues Work Hazards
Resolving Customer problems Safety Standards and Procedures
Interacting with superiors and colleagues
Communicating with customers
Service Quality requirements
After completing this program, participants will be able to: →
  • Plan for serving food and beverages
  • Greet customers, take order and serve
  • Apply relevant Customer service skills
  • Clean tables and counters
  • Exhibit proper etiquette and conduct
  • Deal with customer payment and resolve customer service issues
  • Follow health, hygiene and safety practices in the industry
  • Effectively communication with Guests and Colleagues
Room Attendant →
Education Qualification :Minimum 5th pass or completion of Primary Education
Duration : 300+200 Hrs On Job Training
Eligibility : Above 18 years
Stipend : Rs. 1500/-
Syllabus
Identifying housekeeping requirements and resources Checklists and registers
Preparing for housekeeping activities Escalation matrix
Cleaning Floors Reporting and documentation
Cleaning washrooms and bathrooms Interacting with superiors and colleagues
Replenishing supplies in washrooms and bathrooms and completing cleaning duties Communication with customers
Cleaning furniture and upholstery Etiquette
Cleaning vertical spaces, fittings, internal glass spaces Achieving Customer satisfaction by being professional
Obtain Linen and covers and change bathroom linen Services and facilities specific to age / gender/ special needs
Making bed, checking and changing linen How to behave with women at workplace
Periodic room servicing IPR and Copyright
Deep cleaning requirements Cleanliness
Reporting Hygiene
Keeping areas neat, tidy and in good order Work Hazards
Maintain upkeep Safety standards and procedures
Waste disposal
After completing this program, participants will be able to : →
  • Prepare for housekeeping operations
  • Waste disposal
  • Provide janitorial service
  • Effective communication
  • Cleaning furniture, fittings and vertical surfaces
  • Proper etiquette and conduct
  • Bed making
  • Health, hygiene and safety
Eligibility Criteria →
  • Attendance should be more than 80% of total hours
  • All applicants should be between 18 -28 years of age
  • Must have “Adhaar Linked” bank account
Documentation →
  • Passport Size pictures – 2
  • Adhaar Card (Attested copy)
  • Bank Passbook (Attested copy)
Inclusions →
  • Students will be provided free Uniform, Food & Accommodation is provided
Guidelines →
  • Selection of students is purely based on eligibility criteria
  • Trainees with 90% of course specific attendance and above will be entitled to the payment of a one-time stipend
  • Trainees with 90% and above attendance only will be permitted to appear in end of the course test
  • Trainees who pass the test will be awarded the joint certificate of the NCHMCT & Implementing STDC
  • There is no application fee chargeable
  • Per batch a minimum of 20 trainees will be selected and if there more number of eligible candidates batches will be added
  • Graduate Level Degree or higher qualification students are not eligible for admission to the program
Placements →
  • Placements will be provided for every student who successfully completed the course in their respective Departments
How to apply? →
→ Candidates may apply to visit campus or by sending mail to info@leoacademy.com
When will the Batch begin?
  • Batch will be start as early as possible
  • The students will be informed by phone